Troubleshooting:A/R Receive Payment – The confirmation window (OK/Cancel button) not appeared when copy from other Payment
Question: When I create new A/R Receive Payment and select Copy Payment > Copy from Other Payment, why there is no confirmation (OK/Cancel) button?
Version: 1.8 / 1.9
Possible Reason:
Your computer display setting (scale and layout) is not 100% (larger than 100%, causing certain parts not fully displayed on screen).
Solution(1):
Update to version 1.9.11.77 or above. This issue already fixed even you are using Display other than 100%.
Solution(2):
If you do not wish to update version, change your computer display scale and layout to 100%.
Go to Windows search Change the resolution of the display – Scale and layout – Select 100%.
Re-login AutoCount, now you should be able to see the OK/Cancel button and successfully copy from the selected AR payment.
